DELIVERY & ORDERS

At MODURA, we strive to provide a seamless and efficient delivery experience for our signature collections. Please review our shipping guidelines below:

1. Delivery Timelines

• • Standard Delivery: Orders are typically delivered within 3 to 5 working days.

  • Sale Events: During high-volume sale periods, please allow 4 to 7 working days for delivery.

  • Processing: Orders placed on Saturdays, Sundays, or gazetted holidays will be processed on the following business day.

  • Verification: Please note that orders may experience brief delays during peak times or if additional information is required for verification.

2. Shipping Costs & Destinations

• • Complimentary Shipping: We are pleased to offer Free Shipping to our customers on all orders.

  • Delivery Locations: Orders can be delivered to residential addresses, places of employment, or designated drop locations.

  • Restrictions: Please note that we do not ship to P.O. Box addresses.

3. Tracking & Couriers

• • Order Tracking: Once your order leaves our warehouse, you will receive a confirmation email containing your tracking details and the assigned courier information.

  • Courier Selection: The specific courier service is determined based on the delivery region and shipping method to ensure the fastest service.

  • Missed Delivery: If you are not available at the time of delivery, please contact the courier company directly using the provided tracking info to reschedule.

4. Cash on Delivery (COD) Policies

• • Payment Collection: Payments for COD orders will be collected directly at the provided shipping address.

  • COD Limit: The maximum limit for Cash on Delivery is Rs. 10,000.

  • Advance Payments: Any orders exceeding Rs. 10,000 must be paid in advance via bank transfer. Our team will contact you with account details upon order placement.

5. Order Verification & Cancellation

• • Verification Process: For COD orders, we perform a verification process involving up to two confirmation calls. If we are unable to reach you, the order will be automatically cancelled.

  • Customer Cancellations: Customers may cancel an order at any time before it is finalized and dispatched.

  • Company Rights: MODURA reserves the right to cancel any order due to:

    • Out-of-stock merchandise.

    • Incorrect or unreachable contact information.

    • Technical difficulties or failed fraud status checks.